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LIVE WEBINAR

The Go-Live Gap: Leading Your Insurance Team Through AI Adoption

August 13, 2026  |  2pm ET  |  30 minutes

 

Getting an AI agent live is one milestone in an insurance rollout. The weeks that follow are where frontline staff, team leads, and managers adjust to new roles and routines. Some team members move quickly. Others hold back, watch closely, or need convincing before they trust the new process. How that period is managed often determines whether the AI becomes part of daily work or sits underused. 
 
In this session, we'll walk through how those roles shift once an AI agent moves from rollout into daily use. We'll break down the different reasons staff hold back and match responses to each. We'll also cover how communication should shift from the early weeks of a rollout into steady state, and how to recognize genuine adoption, where the AI is part of how work gets done. 

 

Register to learn:

  • How roles change for frontline staff, team leads, and managers once an AI agent moves from rollout into daily use
  • How to recognize and respond to staff pushback without dismissing it
  • What to communicate, how often, and through which channels as a rollout moves from its early weeks into steady state 
     

Speaker

Roots - Chaz Perera - Purple Circle
Chaz Perera
Co-Founder & CEO

Chaz Perera is the co-founder and Chief Executive Officer (CEO) of Bevaya, the AI agent platform from Roots Automation, Inc., built to transform how insurance work gets done.

With a wealth of experience in the financial services industry and a deep understanding of business operations, Chaz is dedicated to helping organizations enhance their productivity and efficiency through intelligent automation.

As CEO of Bevaya, Chaz leads the company’s vision and strategy, focusing on the development and deployment of AI agents that seamlessly integrate into existing business processes. Under his leadership, the company has quickly become a leader in the AI space, known for its innovative solutions that empower businesses to scale more effectively and reduce operational costs.

Before co-founding Roots Automation, Inc., Chaz had a 14-year tenure at AIG where he held executive global roles in claims, operations, and strategy – gaining significant expertise in driving operational excellence and digital transformation initiatives.

His strategic insights and operational acumen have been instrumental in shaping Bevaya’s unique approach to combining human ingenuity with machine intelligence.

The Go-Live Gap: Leading Your Insurance Team Through AI Adoption

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