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Results & ROI

Trusted by leading P&C carriers, brokers, and TPAs
Production reality

Built and proven at scale

ROI in under 12 months
1,250%
Accuracy in production
98%+
Less manual processing
85%
Fastest time to production
8 wks
Bevaya — Case Studies Module

Bevaya’s AI agents reduced our claims indexing from 5 days to under an hour. The accuracy was better than our most experienced staff on day one.

Harry Talbert

Harry Talbert SVP of Information Systems · Eastern Alliance

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99% straight-through processing and 246% ROI in just 6 months.

F5

Fortune 500 Carrier Property & Casualty

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We evaluated six AI vendors. Bevaya was the only one that understood our underwriting workflows from day one — no six-month education period.

CU

Chief Underwriting Officer Specialty Carrier · $2B+ GDP

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The confidence scoring changed everything. Our reviewers know exactly which items need attention and which can go straight through. We trust it.

DO

Director of Operations Workers’ Compensation Insurer · 74 NSP

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Cut COI turnaround from 24 hours to minutes and saved millions.

T5

Top-5 Broker National

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REAL RESULTS

ROI at a glance

1,388% ROI National carrier automated claims handling across Commercial Auto, GL, Property, and Workers' Comp.
650% ROI Top 5 brokerage automated certificate issuance with instant client turnaround.
646% ROI Multi-line P&C holding company automated 11 lines of business on one platform.
505% ROI Top 10 commercial insurer automated invoicing, COI, and customer operations.
432% ROI Workers' Comp carrier processes claims documents 100x faster.
323% ROI National P&C carrier automated homeowners FNOL with near-zero processing errors.
322% ROI National commercial carrier processes 3,000+ claims items daily at 98.5% STP.
242% ROI Top 5 P&C carrier automated 500K+ email endorsement requests with same-day turnaround.
98.5% STP rate Straight-through processing across high-volume claims and policy workflows.
Case Studies

Customer Success Stories

Claims Indexing

Eastern Alliance:
100x improvement in claims document processing.

A US workers' compensation carrier reduced claims mail turnaround from five days to one hour, redeployed mailroom capacity to higher-value claims work, and standardized indexing across the team.

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100x Faster claims mail turnaround Workers' Comp carrier processes claims documents 100x faster than manual review.
87% Documents processed straight-through National P&C carrier handles 87% of intake documents with no human touch.
60% Reduction in manual indexing Top 10 commercial insurer cut manual indexing effort across claims operations.
22,000+ Hours saved since Q1 2023 Cumulative adjuster and operations hours reclaimed for higher-value work.
80% Reduction in manual effort Top-five brokerage cut manual COI processing effort across a decentralized agency network.
97%+ Data extraction accuracy Bevaya achieved 97%+ extraction accuracy after fine-tuning on the broker's contract structures.
$2M+ Annual BPO costs eliminated Brokerage removed more than $2M in annual BPO spend by automating issuance end-to-end.
3M COI transactions annually Platform scales to 3 million COI transactions per year across the agency network.
COI Automation

Top 5 broker:
$2M+ in BPO costs eliminated.

A top-five insurance brokerage automated certificate-of-insurance issuance across a decentralized agency network. Turnaround moved from 24 hours to minutes. Accuracy reached 97%+ after fine-tuning on the broker's contract structures.

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Claims Invoice Processing

Regional carrier:
97% straight-through processing.

A regional property insurer automated end-to-end invoice processing across 250 vendors. Adjusters previously spent 20 to 30% of their time on validation. That work shifted to higher-value claims activity.

97% Straight-through processing Regional carrier processes 97% of claims invoices with no human touch across 250 vendors.
85% Increase in claims team capacity Adjusters reclaimed 20 to 30% of their time previously spent on invoice validation.
99% Data extraction accuracy Bevaya achieved 99% extraction accuracy on invoice line items and vendor data.
8,500+ Invoices processed annually Carrier automated 8,500+ invoices per year across its full vendor network.
How we measure ROI

Two sources of value.

Insurance AI returns value in two ways. A real business case accounts for both.

What you put in

Platform + agents

One investment, fully deployed

You get back

0×

avg. customer return

What comes out

Cost out + value in

Compounding across both tracks

Automation · Cost out

Efficiency you can put on a spreadsheet.

AI handles repetitive, rules-based work that used to consume staff hours. Costs drop. Cycle times shrink. Errors go down.

  • FTE hours redeployed at fully loaded wage
  • BPO contracts retired or right-sized
  • STP rate applied to annual volume
  • Rework reduced through first-pass accuracy

Augmentation · Value in

Decisions your experts make better.

AI surfaces the data and signal that lets underwriters, adjusters, and operators act with more precision and speed.

  • Claims leakage reduced through complete data
  • Bad-faith exposure lowered through accurate documentation
  • Quote-to-bind ratio improved through faster turnaround
  • Risk selection sharpened through cleaner submission data
Production. Measured. Backed.

Why these numbers stand up.

Production, not pilot.

Numbers count only after the deployment is live on customer volume.

Validated by the customer.

Accuracy is measured against your ground truth. ROI is reviewed with your finance team.

Backed by the SLA.

95%+ accuracy and 70%+ straight-through processing within 90 days of go-live.

FAQ

Common questions.

Bevaya looks at two value tracks. Automation: FTE hours redeployed at fully loaded wage, BPO costs retired, rework reduced. Augmentation: claims leakage avoided, bad-faith exposure lowered, quote-to-bind ratio improved. The business case combines both.

Most deployments break even within one to eight weeks of go-live, depending on volume and use case. Claims indexing typically delivers the fastest payback.

Bevaya delivers 95%+ accuracy and 70%+ straight-through processing within 90 days of deployment, on your data, in production. The commitment is contractual.

A BPO is a service that scales linearly with volume. Bevaya is a platform with fixed cost, governed learning, and an immutable audit trail. Work stays on your platform, your data stays in your environment, and every correction trains the models over time.

ROI is the tactical metric. TCO is the complete picture: implementation, integration, training, ongoing operations, technical debt, and scaling. Use TCO when the conversation turns to "we could build this ourselves." Internal builds carry engineering, annotation, and compliance costs that compound year over year.

GET STARTED

Ready to design, deploy, and govern your AI workforce?

Bevaya AI Agents can help you triage, analyze, and recommend across underwriting, claims, and policy servicing.
Let's connect and show you how it works.