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ON-DEMAND WEBINAR

What AI Should and Shouldn't Do in Insurance

2026  |  30 minutes

 

The fastest way to slow an insurance operation down is to put AI on the wrong work. Some work is a clean fit for full automation. Some belongs with your team. Most of it sits in between, where AI does the heavy lifting and a person makes the call. Get that division of labor wrong and the cost shows up later, in accuracy, in compliance, and in the service your customers feel.

In this session, we'll share a simple audit you can run on your own operation. We'll cover the work to automate, the work to keep with your team, and the in-between, where the AI agent does the analysis and routes anything uncertain to the right person. You'll leave knowing how to find your starting point.

 

Watch to learn:


  • A clear way to separate the work AI can run from the work your team should keep
  • Where AI tends to create risk in insurance, and how a human review step contains it
  • A simple audit you can run to map your operation and pick your first use case

 

Speaker

Roots - Chaz Perera - Purple Circle
Chaz Perera
Co-Founder & CEO

Chaz Perera is the co-founder and Chief Executive Officer (CEO) of Bevaya, a company pioneering the use of AI Agents to revolutionize the workplace.

With a wealth of experience in the financial services industry and a deep understanding of business operations, Chaz is dedicated to helping organizations enhance their productivity and efficiency through intelligent automation.

As CEO of Bevaya, Chaz leads the company’s vision and strategy, focusing on the development and deployment of AI Agents that seamlessly integrate into existing business processes. Under his leadership, the company has quickly become a leader in the AI space, known for its innovative solutions that empower businesses to scale more effectively and reduce operational costs.

Before co-founding Bevaya, Chaz had a 14-year tenure at AIG where he held executive global roles in claims, operations and strategy – gaining significant expertise in driving operational excellence and digital transformation initiatives.

His strategic insights and operational acumen have been instrumental in shaping Bevaya's unique approach to combining human ingenuity with machine intelligence.

What AI Should and Shouldn't Do in Insurance

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