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Grounded Explainability

Every extraction shows its work. Every field traces back to the exact page, paragraph, and coordinates on the source document — with a confidence score, a rationale, and an audit entry. No black boxes, no guesswork. 

Bevaya
platform.bevaya.ai
×
Workspaces · Endorsement · END-3204
 
END-3204
Requires Review
Grounded
 
NAMED INSURED
Cascade Pacific Energy
0.99
page 1 · ¶1
POLICY NUMBER
CGL-PA-7711-04
0.98
page 1 · ¶2
EFFECTIVE DATE
04/01/2026
0.93
page 1 · ¶3
Page 1 of 1 100%
Endorsement Request
END-3204 · received 04/27/2026
Named Insured: Cascade Pacific Energy Cooperative
 
Policy Number: CGL-PA-7711-04
Producing Broker: Pacific Northwest Risk Partners
 
Endorsement Effective:
04/01/2026
 
Vehicle changes: add four 2026 Ford F-550
bucket trucks, remove two units (1 not on
policy schedule, flagged for review).
 
 
 
Every value, traceable. Confidence score · rationale · page, paragraph, and X-Y coordinates · audit log entry.
PDF
FNOL_Submission.pdf · GutenOCR
Grounding
 
Page 1 of 1 100%
FNOL Submission
Carrier intake form · 04/27/2026
Claimant: Daniel R. Smith
Policy Number: CGL-PA-7711-04
Date of Loss: November 14, 2024
Demand Amount: $385,000.00
 
 
 
 
Every token grounded. Page, paragraph, line, and X-Y coordinates travel with the data.
GutenOCR
Source-grounded extraction

Every value tied to where it came from.

Generic OCR returns text. GutenOCR returns text plus its exact origin — the page, the paragraph, the line, the X-Y coordinates. That grounding is captured at extraction time and travels with the data through every downstream step. Reviewers don't search for context. They open the document and the AI shows them.

  • GutenOCR coordinate-level grounding. Bevaya's proprietary OCR captures page, paragraph, line, and X-Y position for every extracted token.
  • Works on messy real-world documents. Scanned PDFs, handwritten notes, multi-column ACORD forms, faxes, 40-page submission packages — grounded all the same.
  • Multi-document indexing. One 40-page packet becomes ACORDs, loss runs, SOVs, and schedules — each component grounded to its own source pages.
  • Citations exported with the data. Send extracted fields to Guidewire or your policy admin with the source coordinates attached.
Confidence + rationale on every field

Three numbers, three answers, one glance.

Every extracted field carries three things a reviewer needs: a confidence score (0–1.00), a rationale for how the AI got there, and a citation back to the source. Color-coded so a reviewer can scan a 60-field claim and know in seconds where to focus — and where the AI got it right.

  • Field-level confidence scoring. 0.99 green, 0.93 amber, 0.87 routed for review. Thresholds are configurable per field, per flow.
  • Plain-language rationale. Not just what was extracted — why. "Date of loss inferred from claim header, cross-referenced with policy effective date."
  • Click any field to verify. Opens the source document and highlights the exact location the AI cited. Verification takes seconds, not minutes.
  • Verification-layer double-check. A second AI model validates the first. This is how Bevaya gets to 98%+ — and why every score is meaningful.
Immutable audit log · CL-8801
Append-only
 
14:22:08EXTRACTfield=date_of_loss ai=11/14/2024 conf=0.87 14:22:12FLAGfield=date_of_loss reason=below_threshold(0.95) 14:24:03CORRECTactor=karen.h confirmed 14:24:03AUDIThash=sha256:a7f9...d3e2 immutable=true 14:24:04LEARNqueued for governed training · logged
Every action, every reviewer, every score. Exportable for compliance, on demand.
v14
Governance is the architecture

Audit-ready, by design.

Regulators don't ask whether the AI was accurate — they ask how you can prove it. Every extraction, decision, score, citation, and reviewer action is captured to an immutable log with reviewer identity, timestamp, and original AI output. The same explanation a reviewer sees on day one is the same one your auditor sees three years later.

  • Immutable per-action audit log. AI output, reviewer ID, correction value, timestamp, confidence at decision time — logged forever.
  • Built for the most regulated insurance markets. Audit-defensible architecture, independently certified, deployed in production at top-tier carriers.
  • Exportable for compliance reporting. Pull the full decision chain for any claim, submission, or extraction on demand.
  • RBAC + flow versioning. Every change to a flow is versioned. Every user action is attributed. Compliance isn't bolted on — it's the architecture.
PDF
CL-8801 · 61 fields scored
Scoring
 
 
CLAIM NUMBER · CLM-2024-118827
 
0.99 Pending
 
CLAIMANT NAME · Daniel R. Smith
 
0.93 Pending
 
DATE OF LOSS · 11/14/2024
 
0.87 Pending
0 auto-processed · 0 routed for review
61 fields
Feature index

Inside Grounded Explainability

Every feature that makes a Bevaya AI decision auditable, verifiable, and defensible. Choose a layer to explore.

Source grounding | GutenOCR

The extraction layer. GutenOCR captures source coordinates at the moment of OCR. Every downstream step inherits that grounding — automatically, with no extra configuration.

  • Page, paragraph, line, and X-Y coordinate capture
  • Scanned PDFs, faxes, and handwritten notes supported
  • Multi-column and complex-table layouts
  • Multi-document packet splitting, per-component grounding
  • Hundreds of carrier-specific ACORD and loss-run formats
  • Coordinate metadata exported with the extracted data
  • Re-OCR on demand for low-confidence regions
  • Real-time document testing during configuration
  • Selective recompute — fix one field without rerunning the flow

Verification & review | X-Ray Mode

The reviewer surface. Every field carries a confidence score, a plain-language rationale, and a one-click citation back to the source. Built for adjusters and underwriters, not data scientists.

  • X-Ray Mode click-to-cite highlighting
  • Visual line connecting field to source location
  • Field-level confidence scores (0–1.00)
  • Color-coded confidence (green / amber / red)
  • Plain-language rationale per field
  • Verification-layer double-check on every output
  • AI Assistant document Q&A ("where is the date of loss?")
  • Doc-ref badges showing which source informed each field

Audit & governance | Compliance

The defensibility layer. Compliance is architecture — not a feature bolted on. Every decision, every change, every reviewer action is captured, attributed, and exportable.

  • Immutable per-action audit log
  • Capture: AI output, reviewer ID, correction, timestamp, confidence
  • Flow versioning — every change traceable
  • RBAC partitioning by project and line of business
  • Decision-chain reconstruction for any past extraction
  • Override-rate metrics per field surface model drift
  • Per-field threshold configuration on the Workflow Canvas
  • Compliance export ready for regulator and audit reporting
 
Resources & insights

From the field and from the lab

Case Study - claims
Research

Page stream segmentation with LLMs

How Bevaya Labs approaches a foundational problem in insurance document AI.

Case Study - claims
Case Study

Workers' comp carrier processes claims 100x faster

How indexing automation delivered 432% ROI in 12 months.

2026.06.02-library-webinar-registration-how-to-establish-clear-ai-ownership-in-your-insurance-organization
Architecture

Inside the Bevaya platform architecture

How specialized models, HITL controls, and integrations come together in production.

Trust & Security

Trust by design

Built for an industry where data security isn't optional.

Data ownership

Your data stays yours.

Never shared with other customers or vendors. Bevaya doesn't train shared models on your data.

Visit the Trust Center
Your tenant
No training
Logical isolation
Role-based access
SSO + SCIM
Customer-managed keys

Your data · only your team sees it

Compliance

Encrypted end-to-end.

256-bit AES encryption, in transit and at rest. Independent third-party audits conducted annually.

Visit the Trust Center
SOC 2 Type 2
HIPAA
GDPR
CCPA
23 NYCRR 500
AES-256

Audited annually · independent third party

Deployment

Runs in Azure.

Enterprise-grade infrastructure, hosted where insurance organizations already trust their data.

Visit the Trust Center
Microsoft Azure Azure Marketplace
AWS Private VPC
Google Cloud GCP-native
Azure Marketplace
Guidewire Marketplace

Deploy where your stack already lives

Oversight

Every decision audited.

Immutable audit logs. Confidence scoring. Human-in-the-Loop review on low-confidence items.

Visit the Trust Center
AI extracted limits from ACORD 125 98% conf.
Reviewer confirmed coverage Approved
Endorsement flagged for review 62% · HITL
Policy match validated 95% conf.
Audit log written · immutable Sealed

Immutable trail · every decision, every reviewer

FAQ

Common questions

Every extracted value is tied — at the moment of extraction — to its exact origin on the source document: the page, the paragraph, the line, and the X-Y coordinate range. That grounding metadata travels with the data through every downstream step, so any reviewer, auditor, or system can ask "where did that come from?" and get an answer in one click. This is built on Bevaya's proprietary GutenOCR technology and is what makes the AI's work verifiable instead of opaque.

Generic OCR returns text strings. Generic IDP returns structured fields. Neither tells you where on the page the value came from, or how confident the model is, or whether a second model agreed. Bevaya's Document Intelligence Layer pairs GutenOCR-level grounding with field-level confidence, plain-language rationale, and a verification-layer double-check — and it persists all of that to an immutable audit log. The result is an AI decision an auditor can defend three years later.

The platform is independently audited and operates in production at three of the top five P&C carriers and across heavily regulated workers' comp, commercial, and specialty lines. Every reviewer action — the original AI output, the reviewer identity, the correction, the timestamp, the confidence at decision time — is logged immutably and exportable for compliance reporting. Your security and compliance teams can review the full certifications list during evaluation.

They're routed to the Human-in-the-Loop review queue along with any business-rule exceptions (missing documents, risk appetite, duplicate flags). Downstream systems — your policy admin, claims system, Guidewire, anything connected to the flow — never see them until a reviewer has resolved them. The reviewer sees the same confidence score, rationale, and citation a downstream consumer would see, plus X-Ray Mode to verify against the source in seconds.

Yes. When Bevaya delivers extracted fields to Guidewire, your policy admin, or any downstream system via API or SFTP, the source coordinates, confidence score, and decision metadata travel with the payload. Your team and your auditors retain full traceability inside their own systems, not just inside Bevaya.

Grounded Explainability is the evidence layer — confidence scores, source citations, rationale, and the audit trail behind every AI decision. Human-in-the-Loop is the review experience that uses that evidence to route low-confidence work to your team. Explainability is what makes a decision auditable whether or not a human reviews it. HITL is what happens when a human needs to step in. Both are built on the same underlying grounding.

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