Read the full storyBevaya’s AI agents reduced our claims indexing from 5 days to under an hour. The accuracy was better than our most experienced staff on day one.
Overview: Claims Automation
Meet your AI Workforce for Claims.
AI Agents that triage, analyze, and recommend across every claim — alongside your adjusters, from first notice through final payment.
platform.bevaya.aiTrusted by leading P&C carriers, brokers, and TPAs
The operating reality
Claims volume is up.
Adjuster capacity isn't.
Manual document handling is where claims leak, SLAs slip, and adjusters burn out.
The facts are scattered
Email, mailroom, portals — every channel adds more to read, classify, and route. Adjusters spend hours on intake before they touch the actual claim.
Manual handling drives leakage.
Reserves set late. Legal demands missed. Duplicates reviewed twice. Manual work creates manual mistakes — and manual mistakes cost real money.
CAT volume breaks the model.
Temp staff and BPOs can't ramp fast enough. Quality drops when volume spikes. You pay more for worse work — right when policyholders need you most.
AI Agents for Claims
Your AI Workforce across the claim lifecycle.
From the moment a notice arrives to the day the file closes. Each AI Agent is pre-trained on Bevaya's insurance-native AI and joins your claims team in weeks, not months.
Intake
The work that hits before a claim is open.
CLM-2026-11827
OPENEDDaniel R. Smith
Commercial Auto · BI
$385K demand · Wexler
Opened in 28 seconds
AI AGENTS
Evaluation
The work that turns documents into decisions.
CLAIM vs POLICY
Coverage A applies
$1M limit, $5K ded
Endorsement 3 needs review
Decision-ready in 4 min
AI AGENTS
Resolution
The work that closes the claim.
CLM-2026-11827
CLOSED$385,000
Settlement issued
Closed in 47 days
AI AGENTS
Production reality
Built and proven at scale
99% straight-through processing and 246% ROI in just 6 months.
Fortune 500 Carrier Property & Casualty
We evaluated six AI vendors. Bevaya was the only one that understood our underwriting workflows from day one — no six-month education period.
Chief Underwriting Officer Specialty Carrier · $2B+ GDP
The confidence scoring changed everything. Our reviewers know exactly which items need attention and which can go straight through. We trust it.
Director of Operations Workers’ Compensation Insurer · 74 NSP
Cut COI turnaround from 24 hours to minutes and saved millions.
Top-5 Broker National
MORE AI AGENTS FOR CLAIMS
Your AI Workforce, across the claims lifecycle
Underwriting Automation Overview
End-to-end automation across the underwriting lifecycle — from submission intake through quote, bind, and renewal.
UnderwritingSubmission Intake
Monitors broker inboxes, classifies submissions, extracts data from ACORDs and supplementals, and populates underwriting systems automatically.
UnderwritingLoss Run Processing
Extracts and normalizes loss data across carriers, identifies trends, and produces structured loss histories ready for underwriting review.
UnderwritingSchedules & SOV Extraction
Reads Statement of Values spreadsheets and property schedules in any format, normalizes the data, and delivers clean structured exposure data.
UnderwritingACORD Form Extraction
Extracts data from all ACORD forms, validates fields against carrier rules, and pushes clean structured data into underwriting systems.
UnderwritingPolicy Renewal Handling
Pulls expiring policy data, refreshes exposures and loss runs, and assembles a complete renewal package for the underwriter.
UnderwritingPolicy to Policy Comparison
Compares expiring and renewal policy terms, flags coverage and limit changes, and surfaces material differences for underwriter review.
UnderwritingClaims Automation Overview
End-to-end automation across the claims lifecycle — from FNOL through investigation, settlement, and payment.
ClaimsFNOL / FROI Setup
Captures first notice of loss and first report of injury details from email, phone, or portal, structures the data, creates the claim file, and assigns it to the right adjuster.
ClaimsClaim to Policy Comparison
Compares loss details against policy terms to surface coverage, exclusions, and obligations before the adjuster makes a call.
ClaimsClaim Indexing
Classifies, indexes, and routes claims documents to the right adjuster or team. Handles hundreds of document categories with up to 99% STP.
ClaimsLegal Demands Identification & Extraction
Reads demand letters and legal correspondence, extracts allegations, damages, and deadlines, and routes them with full context to the claims team.
ClaimsMedical Bill Identification & Extraction
Reads medical bills and provider records, extracts CPT/ICD codes, charges, and dates of service, and links them to the claim for adjuster review.
ClaimsInvoice Payment Processing
Processes vendor and provider invoices against claim files, validates against authorized services, and routes for payment approval automatically.
ClaimsClaim File Summarization
Reads complex claim files and produces role-specific summaries. Key details, timelines, and action items surfaced for the adjuster.
ClaimsPolicy Servicing Automation Overview
End-to-end automation across policy servicing — from endorsements and certificates through billing inquiries and audits.
Policy ServicingEndorsement Processing
Reads endorsement requests, validates against the policy, drafts the change, and routes it for approval and issuance.
Policy ServicingCOI Creation
Generates Certificates of Insurance from policy data, validates additional insured language, and delivers certificates to brokers and insureds automatically.
Policy ServicingPremium Audit Processing
Classifies audit documents, extracts payroll and classification data, populates systems, and requests missing information from policyholders.
Policy ServicingCustom AI Agents
Don't see the AI Agent you need?
Bevaya's platform extends to fit your operation. We can build a custom AI Agent for your specific underwriting workflow — trained on Bevaya's insurance-native AI and integrated with your systems.
How it works
An AI layer that sits on top of your existing stack.
Bevaya orchestrates the tools your team already uses. Your stack stays in place. The intelligence layer over it.
(Outlook)
Bevaya
Intelligence + orchestration layer for insurance workflows
Industries
Claims
Alerts
Alerts
Trust & Security
Trust by design
Built for an industry where data security isn't optional.
Your data stays yours.
Never shared with other customers or vendors. Bevaya doesn't train shared models on your data.
Visit the Trust CenterYour data · only your team sees it
Encrypted end-to-end.
256-bit AES encryption, in transit and at rest. Independent third-party audits conducted annually.
Visit the Trust CenterAudited annually · independent third party
Runs in Azure.
Enterprise-grade infrastructure, hosted where insurance organizations already trust their data.
Visit the Trust CenterDeploy where your stack already lives
Every decision audited.
Immutable audit logs. Confidence scoring. Human-in-the-Loop review on low-confidence items.
Visit the Trust CenterImmutable trail · every decision, every reviewer
FAQ
Frequently asked questions.
Claims automation uses AI Agents that understand insurance work to handle the repeatable steps across the claim lifecycle — intake, evaluation, and resolution. The goal is to give adjusters back the time spent on routine work so they can focus on coverage decisions, reserves, complex claims, and policyholders.
AI reduces claims leakage by catching errors and missing data before they reach the file. Bevaya's AI Agents validate documents against policy terms, flag duplicates, surface coverage gaps before reserves are set, and identify subrogation opportunities early. The result is more accurate claim setup, fewer overpayments, and faster recovery on third-party claims.
Bevaya's AI Agents cover the full claim lifecycle: claim indexing, FNOL and FROI setup, legal demand identification and extraction, claim to policy comparison, medical bill identification and extraction, claim file summarization, and invoice payment processing. Each AI Agent maps to a specific point from first notice through final payment, and custom AI Agents can be built for workflows specific to your operation.
Bevaya's AI Agents reach 98%+ accuracy on insurance-specific tasks because they're trained on more than 300 million real insurance documents. Every AI Agent runs with confidence scoring per field, so low-confidence work routes to your team for review. Adjusters can see exactly where the AI sourced each value in the original document — and accuracy improves from reviewer feedback over time.
Carriers, brokers, and TPAs running Bevaya for claims report 246% ROI within 6 months, 85% reduction in manual processing, and adjuster time freed for higher-value work. Outcomes vary by AI Agent, workflow, and starting point.
RPA follows rigid, rule-based scripts and breaks when document formats change. An AI Agent reads and understands what a document means — it works across hundreds of formats, handles exceptions, and improves from reviewer feedback. RPA automates clicks. An AI Agent automates the judgment work between the clicks.
GET STARTED
Ready to design, deploy, and govern your AI workforce?
Bevaya AI Agents can help you triage, analyze, and recommend across underwriting, claims, and policy servicing.
Let's connect and show you how it works.












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