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AI Agent · Policy Servicing

Meet your AI Agent for Premium Audit Processing.

Premium Audit Processing reads every payroll report, 941, and audit worksheet, cross-checks the file against your policy and NCCI, and hands your auditors a package ready for judgment, not data entry.

Trusted by leading P&C carriers, brokers, and TPAs
How your AI Workforce works

Reads every document. Connects every fact. Recovers earned premium.

Premium Audit Processing reads the entire audit package, reconciles facts between sources, and surfaces the adjustments your audit needs.

AUDITOR BRIEF
PINNACLE LOGISTICS — WORKERS COMP CA — PA-2026-04472
AUDIT
PACKAGE
PA-2026-
04472
 
PACKAGE SUMMARY
DOCUMENTS
8 types
PAGES
142
GENERATED
6 sec
NAICS / CLASS
484121 · NCCI 7219
POLICY PERIOD
07/01/2024 — 06/30/2025
EXTRACTED EXPOSURE
TOTAL PAYROLL
$8,427,310
184 employees · 12 exempt
CONFIDENCE
0.98
Reconciled to 941 Q1–Q4
CLASS CODE RECONCILIATION
CLASS CODE MATCH
7219 — Trucking NOC
3 of 184 employees reclassified
CONFIDENCE
0.97
Auditor review suggested
PREMIUM ADJUSTMENT — REVIEW BEFORE FINAL
+$4,287 · payroll under-reported on Form 941 Q4 2025
3 employees moved from class 8810 → 7219 (driver duties)
COI gap — subcontractor Reyes Hauling expired 02/14/2026
Reading the package
Payroll Report
Payroll_FY2025.pdf
941 Filing
941_Q4_2025.pdf
Match
Total payroll
$8,427,310
Sum of Lines 2
$8,427,310
Q3 wages
$2,108,250
941 Q3 Line 2
$2,108,250
Q4 wages
$2,194,820
941 Q4 Line 2
$2,190,533 −$4,287
Employees
184
W-2 count
184
Class code 7219
Trucking NOC
NCCI manual
Active · 2026
Reconciling payroll & tax filings
TOTAL PAYROLL
$8,427,310
0.98
CLASS CODE
NCCI 7219 — Trucking NOC
0.97
EMPLOYEES
184
0.99
FEIN
47-8294013
0.99
OVERTIME
$342,180
0.94
EXEMPTIONS
12 — supporting docs incomplete
FLAG
Extracting & scoring fields
 
 
PremiumWare
Audit synced
Guidewire
Premium updated
Billing API
+$4,287 posted
Notifications
Auditor notified
Delivering to systems
Reads across every source in the package
Payroll reports, 941s, W-2s, COIs, and audit worksheets across hundreds of formats
Identifies document types automatically — no template setup or manual sorting
Pulls from email, portals, fax, and SFTP without auditor intervention
Cross-references facts between sources
Reconciles payroll totals against 941 filings inside the audit package
Validates exposures against the policy and endorsements on file
Looks up class codes against current NCCI and NAICS data
Extracts the fields that drive premium
Payroll, class codes, overtime, exemptions, FEIN, and employee counts
Per-field confidence — high passes through, low routes for review
X-Ray Mode traces every extracted value back to its source page
Delivers into your audit systems
Pushes verified data into PremiumWare, Visual Software, and Verisk PAAS
Posts premium changes to billing systems via REST or SOAP API
Notifies auditors the moment a package is ready for final review
Production reality

Built and proven at scale

Document extraction accuracy
98%+
Workflows in production
115+
Top P&C carriers in the U.S.
3 of 5
Net Promoter Score
74
Bevaya — Case Studies Module

Bevaya’s AI agents reduced our claims indexing from 5 days to under an hour. The accuracy was better than our most experienced staff on day one.

Harry Talbert

Harry Talbert SVP of Information Systems · Eastern Alliance

Read the full story

99% straight-through processing and 246% ROI in just 6 months.

F5

Fortune 500 Carrier Property & Casualty

Read the full story

We evaluated six AI vendors. Bevaya was the only one that understood our underwriting workflows from day one — no six-month education period.

CU

Chief Underwriting Officer Specialty Carrier · $2B+ GDP

Read the full story

The confidence scoring changed everything. Our reviewers know exactly which items need attention and which can go straight through. We trust it.

DO

Director of Operations Workers’ Compensation Insurer · 74 NSP

Read the full story

Cut COI turnaround from 24 hours to minutes and saved millions.

T5

Top-5 Broker National

Read the full story
THE ENGINE INSIDE

Most AI reads one document.
InsurGPT™ reads the audit.

Premium Audit is powered by InsurGPT™, Bevaya's mosaic of specialized models trained on 300M+ real insurance documents — including the payroll reports, 941s, W-2s, tax filings, and classification worksheets your audits depend on. Specialized models read each document type, cross-check the numbers, and flag what doesn't reconcile.

Triangulation across the audit

InsurGPT™ doesn't read a payroll report and call it done. It reads the full audit package, cross-checks every fact — payroll against 941s, exposures against the policy — and reconstructs the picture no single document contains, all before your auditor opens the file.

Payroll Reconciliation | Cross-checked

Compares payroll against 941s and W-2s in the package — catches under-reporting and unfiled wages before review.

Policy-of-Record Validation | Sequenced

Cross-checks exposures against your policy admin system and surfaces class, payroll, and employee-count discrepancies between what was bound and what the audit shows.

Discrepancy Detection | Flagged

Flags class code mismatches, payroll gaps, and missing documents with a recommended adjustment ready for review — not a question waiting for your auditor to answer.

NCCI & NAICS native

Class codes, state rules, and industry classifications validated against live reference data — not memorized from a training set that goes stale the day it ships. Rule changes apply without retraining the model.

Live NCCI Lookups | Verified

Validates every class code against current NCCI data at audit time. State rule changes and scopes manual updates apply immediately — no model retraining cycle, no version drift.

NAICS-Aware Classification | Classified

Validates business classifications against NAICS and flags mismatches between the stated industry and the actual operations evident in the payroll detail.

Continuous Learning | Calibrated

Every auditor correction feeds back into the model. Each audit season starts more accurate than the last — without rebuilding from scratch.

Grounded, never invented

X-Ray Mode shows the source document for every extracted value. Auditors verify in one click. Hallucinated premium changes have no path to your billing system.

X-Ray Mode | Traceable

Click any value in the audit summary and jump straight to the exact page, line, and coordinates where it was sourced — no searching through multi-page payroll PDFs.

Field-Level Confidence | Scored

Every extracted field carries a calibrated confidence score. Above your threshold auto-processes into billing; below routes to a human reviewer with the source already loaded.

Defensible Audit Trail | Reproducible

Every decision logged with source, score, reviewer, and timestamp. SOC 2 Type II. Defensible for DOI inquiries and policyholder disputes alike.

 
What It Does

Premium Audit Processing AI Agent

Reads across every source — payroll registers, 941s, W-2s, COIs, and classification worksheets.
Reconciles payroll against tax filings to catch under-reporting and unfiled wages.
Validates class codes against current NCCI and NAICS data.
Cross-checks exposures against the policy on file in your policy admin system.
Flags missing documents at intake and triggers outbound follow-ups.
Recommends premium adjustments with the source data and rationale attached.
Pushes verified data into PremiumWare, Visual Software, and Verisk PAAS.
Shows grounding with X-Ray Mode — every value traceable to its source page.
Routes low-confidence values to a human reviewer with the source already loaded.
How it works

An AI layer that sits on top of your existing stack.

Bevaya orchestrates the tools your team already uses. Your stack stays in place. The intelligence layer over it.

01 Sources
Microsoft Outlook
Mailroom / SFTP
Custom API / IPA
02 Bevaya Platform
Bevaya

Bevaya

Intelligence + orchestration layer for insurance workflows

03 Destinations
Systems of record
Guidewire ClaimCenter
Salesforce Industries
Duck Creek Claims
Document management
Alerts
Slack
Microsoft Teams
More AI Agents for Policy Servicing

Your AI Workforce, across the policy lifecycle

Underwriting Automation Overview

End-to-end automation across the underwriting lifecycle — from submission intake through quote, bind, and renewal.

Underwriting

Submission Intake

Monitors broker inboxes, classifies submissions, extracts data from ACORDs and supplementals, and populates underwriting systems automatically.

Underwriting

Loss Run Processing

Extracts and normalizes loss data across carriers, identifies trends, and produces structured loss histories ready for underwriting review.

Underwriting

Schedules & SOV Extraction

Reads Statement of Values spreadsheets and property schedules in any format, normalizes the data, and delivers clean structured exposure data.

Underwriting

ACORD Form Extraction

Extracts data from all ACORD forms, validates fields against carrier rules, and pushes clean structured data into underwriting systems.

Underwriting

Policy Renewal Handling

Pulls expiring policy data, refreshes exposures and loss runs, and assembles a complete renewal package for the underwriter.

Underwriting

Policy to Policy Comparison

Compares expiring and renewal policy terms, flags coverage and limit changes, and surfaces material differences for underwriter review.

Underwriting

Claims Automation Overview

End-to-end automation across the claims lifecycle — from FNOL through investigation, settlement, and payment.

Claims

FNOL / FROI Setup

Captures first notice of loss and first report of injury details from email, phone, or portal, structures the data, creates the claim file, and assigns it to the right adjuster.

Claims

Claim to Policy Comparison

Compares loss details against policy terms to surface coverage, exclusions, and obligations before the adjuster makes a call.

Claims

Claim Indexing

Classifies, indexes, and routes claims documents to the right adjuster or team. Handles hundreds of document categories with up to 99% STP.

Claims

Legal Demands Identification & Extraction

Reads demand letters and legal correspondence, extracts allegations, damages, and deadlines, and routes them with full context to the claims team.

Claims

Medical Bill Identification & Extraction

Reads medical bills and provider records, extracts CPT/ICD codes, charges, and dates of service, and links them to the claim for adjuster review.

Claims

Invoice Payment Processing

Processes vendor and provider invoices against claim files, validates against authorized services, and routes for payment approval automatically.

Claims

Claim File Summarization

Reads complex claim files and produces role-specific summaries. Key details, timelines, and action items surfaced for the adjuster.

Claims

Policy Servicing Automation Overview

End-to-end automation across policy servicing — from endorsements and certificates through billing inquiries and audits.

Policy Servicing

Endorsement Processing

Reads endorsement requests, validates against the policy, drafts the change, and routes it for approval and issuance.

Policy Servicing

COI Creation

Generates Certificates of Insurance from policy data, validates additional insured language, and delivers certificates to brokers and insureds automatically.

Policy Servicing

Premium Audit Processing

Classifies audit documents, extracts payroll and classification data, populates systems, and requests missing information from policyholders.

Policy Servicing
Custom AI Agents

Don't see the AI Agent you need?

Bevaya's platform extends to fit your operation. We can build a custom AI Agent for your specific underwriting workflow — trained on Bevaya's insurance-native AI and integrated with your systems.

Resources & insights

More resources on AI in Premium Audit Processing

Case Study - claims
Research

Page stream segmentation with LLMs

How Bevaya Labs approaches a foundational problem in insurance document AI.

Case Study - claims
Case Study

Workers' comp carrier processes claims 100x faster

How indexing automation delivered 432% ROI in 12 months.

2026.06.02-library-webinar-registration-how-to-establish-clear-ai-ownership-in-your-insurance-organization
Architecture

Inside the Bevaya platform architecture

How specialized models, HITL controls, and integrations come together in production.

FAQ

Frequently asked questions

A Premium Audit Processing AI Agent automates the document-heavy work in a premium audit — collecting payroll reports, tax filings, and audit worksheets, extracting the data, cross-checking against the policy and reference sources like NCCI, and routing exceptions to a human auditor. Bevaya's Premium Audit Processing AI Agent is built on InsurGPT™, trained on 300M+ insurance documents.

93%+ accuracy out of the box on payroll, class codes, overtime, exemptions, FEIN, and employee counts. Each field carries a confidence score so only low-confidence values route for human review. Accuracy improves with every audit because corrections feed back into InsurGPT™.

Yes — workers' compensation is the most common premium audit use case. The AI Agent reads payroll, 941s, and W-2s and reconciles them against NCCI class codes. General liability and commercial auto premium audits are also supported.

Industry misclassification rates of 5–15% leak $1,500–$5,000 per affected policy. The AI Agent reduces leakage by reconciling payroll against 941 tax filings (catches under-reporting) and validating class codes against current NCCI and NAICS data (catches misclassification). Customers see 2–3% uplift in earned premium per audit.

Human-in-the-Loop (HITL) review means only the specific data points that fall below your confidence threshold get flagged for human review — never the entire audit. The auditor sees the flagged value, the source document, and the source location highlighted via X-Ray Mode. Average review time per flagged item is under two minutes.

Yes — autonomy is configurable. The AI Agent can auto-process clean audits end-to-end, or route for human approval when conditions you set are met (premium change exceeds a threshold, class code changes, documents are missing). Most carriers start with higher oversight and scale autonomy as confidence builds.

No. The AI Agent removes document handling and cross-checking from the workflow so auditors spend time on judgment work — exception review, exposure analysis, dispute resolution, and conversations with policyholders that drive collection. Carriers consistently report auditors are happier doing the work they trained for.

Pre-built connectors for PremiumWare, Visual Software, and Verisk PAAS. Policy admin integrations with Guidewire, Duck Creek, Insurity, Majesco, and Nexus. Billing system integration via REST or SOAP API. Document sources include Microsoft 365 and Google Workspace inboxes, SFTP, carrier portals, and fax-to-email.

Customers typically reach ROI in 6–12 months. A Fortune 500 carrier achieved 113% ROI in year one with an 8-month deployment. Common drivers: 80% reduction in audit prep time, 2–3% uplift in earned premium per audit, elimination of audit-season overtime, and the ability to handle 50% more volume without adding headcount.

10–12 weeks from kickoff to production. Bevaya's implementation team handles document training, system integration, and HITL workflow configuration. No internal data science team required.

Yes. Bevaya is SOC 2 Type II certified. Payroll, FEIN, W-2, and tax data are encrypted in transit and at rest. Customers retain ownership of their data; nothing is used to train models for other customers. Audit trails are reproducible for state DOI reviews.

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