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AI Agent · Claims

Meet your AI Agent for Medical Bill Extraction.

Identifies every medical bill the moment it arrives, captures the codes, charges, providers, and dates of service, and validates them against national databases — so your bill review specialists, nurse case managers, and adjusters focus on medical judgment, not data entry.

Trusted by leading P&C carriers, brokers, and TPAs
How your AI Workforce works

From inbox to system of record

Bevaya AI Agents read the work as it arrives, compare it against your guidelines,
recommend the next step, and act, all inside the systems your team already uses.

 
HEALTH INSURANCE CLAIM FORM — 1500
CMS-1500_MedRehab_03-14.pdf
FORM
TYPE
CMS-
1500
 
33. BILLING PROVIDER
PROVIDER NAME
MedRehab Group LLC
NPI · FEIN
1346502784 · 47-3829104
24A. DATE OF SERVICE
FROM
03/14/2026
TO
03/14/2026
24D. PROCEDURES, SERVICES
CPT
97110
Therapeutic exercise
UNITS
4
CHARGE
$1,847.00
21. DIAGNOSIS
A. ICD-10
M54.5
Low back pain
MODIFIERS
None applied
CLASSIFIED — CMS-1500 PROFESSIONAL CLAIM
24 fields extracted: provider, NPI, FEIN, DOS, CPT, ICD-10, units, charges
Modifiers and HCPCS codes captured where present
All values traced back to their exact location on the form
Reading the bill
 
 
 
 
 
 
 
CPT 97110 validated · coherent with M54.5
BILLING PROVIDER
MedRehab Group LLC
0.99
NPI · FEIN
1346502784 · 47-3829104
0.98
DATES OF SERVICE
03/14/2026 – 03/14/2026
0.99
DIAGNOSIS · ICD-10
M54.5 · Low back pain
0.97
PROCEDURE · CPT
97110 · Therapeutic exercise
0.96
BILLED AMOUNT
$1,847.00
0.99
X-Ray Mode · every correction trains the model
 
 
Bill Review Platform
Coded bill pushed · ready for adjudication
Guidewire ClaimCenter
Bill attached to claim · reserves updated
TPA & Custom Platforms
Synced via API
Adjuster Notifications
Fired where action is needed
Pushed downstream
Identifies, classifies, and extracts
Identifies the document as a medical bill and determines form type — CMS-1500, UB-04, or other
Extracts every relevant field — provider, NPI, FEIN, dates of service, CPT/ICD-10/HCPCS, modifiers, units, charges
X-Ray Mode traces every value back to its exact location on the form
Validates, reconciles, and matches
CPT, ICD-10, and HCPCS codes validated against national databases for coherence
Charges reconciled line-by-line; bills matched to the right claim and policy
Duplicates and re-billed services flagged; provider information verified
Scores, routes, and learns
Confidence scores attach to every field, so adjusters know where to look
Low-confidence items route to a reviewer with X-Ray Mode context
Every correction trains the model — accuracy compounds over time
Pushes clean data into your systems
Coded bill data flows into bill review platforms, ready for adjudication
Guidewire ClaimCenter, TPA systems, and custom claims platforms — synced via API
Notifications fire where action is needed — adjuster, supervisor, or downstream workflow
Proof in production

Faster bills. Cleaner data. More skilled time on medical judgment.

STP on medical bill review — National TPA
90%+
Bills processed in 12 months, plus 24,000 status checks — Leading TPA
17,000+
ROI in 7 months on CMS-1500 automation — Healthcare insurance clearinghouse
256%
Annual savings with 80%+ of claims auto-handled — Healthcare insurance clearinghouse
$600K

What that means in operating terms: lower BPO and overtime spend, fewer reserves set on miscoded bills, faster provider payment, and bill review specialists redeployed from data entry onto medical review, fraud detection, and subrogation evidence work.

Bevaya — Case Studies Module

Bevaya’s AI agents reduced our claims indexing from 5 days to under an hour. The accuracy was better than our most experienced staff on day one.

Harry Talbert

Harry Talbert SVP of Information Systems · Eastern Alliance

Read the full story

99% straight-through processing and 246% ROI in just 6 months.

F5

Fortune 500 Carrier Property & Casualty

Read the full story

We evaluated six AI vendors. Bevaya was the only one that understood our underwriting workflows from day one — no six-month education period.

CU

Chief Underwriting Officer Specialty Carrier · $2B+ GDP

Read the full story

The confidence scoring changed everything. Our reviewers know exactly which items need attention and which can go straight through. We trust it.

DO

Director of Operations Workers’ Compensation Insurer · 74 NSP

Read the full story

Cut COI turnaround from 24 hours to minutes and saved millions.

T5

Top-5 Broker National

Read the full story
THE ENGINE INSIDE

Most AI summarizes one document.
InsurGPT™ understands the whole file.

Claims File Summarization is powered by InsurGPT™, Bevaya's mosaic of specialized models trained on 300M+ real insurance documents. Specialized models read each document type — medical bills, demands, ACORDs, policy forms.

Drug codes validated against national databases

When NDC, J-codes, or other drug codes are extracted, they're verified against national references for clinical coherence — so wrong codes, retired codes, and codes that don't match the diagnosis get flagged before they hit your bill review queue.

NDC Crosscheck | Verified

Every National Drug Code is matched against the FDA's NDC directory at extraction time. Retired, repackaged, and non-existent codes surface as exceptions instead of slipping through as billable.

J-Code Mapping | Clinical

HCPCS J-codes for injectables and infusions are checked for unit math, dosage plausibility, and route of administration — the math a pharmacist would do, applied to every line.

Diagnosis Coherence | Cross-Validated

Drug codes are reconciled against the ICD-10 diagnoses on the same bill. A muscle relaxant billed against a fracture-only diagnosis gets flagged for review rather than auto-paid.

Healthcare-specific terminology

CPT, ICD-10, HCPCS Level I and II, NDC, ASA, DRG, place of service codes, revenue codes, units, modifiers, EOB reason codes — all extracted natively. The model knows what a 99213 means versus a 99214 and treats the modifiers accordingly.

Code Set Fluency | Native

CPT, ICD-10, HCPCS I/II, NDC, ASA, DRG, revenue codes, and place-of-service codes are extracted as first-class fields — not parsed out of free text after the fact.

Modifier Awareness | Contextual

Modifiers like -25, -59, -LT, and -RT change reimbursement materially. The model reads them in context with the parent code, so a 99214-25 is treated as the distinct billable event it is.

EOB Reason Decoding | Translated

EOB and remittance reason codes are mapped to their plain-language meaning at ingest, so denial reasons, adjustments, and patient responsibility splits are queryable instead of buried in alphanumeric strings.

Insurance math, not just extraction

Bill subtotals reconcile to line totals. Date-of-service ranges check against policy effective dates. Duplicate billing — same provider, same DOS, same code — gets surfaced. The AI Agent does the math a bill reviewer would have to do manually.

Line-to-Total Reconciliation | Balanced

Every line charge is summed and reconciled against the bill's stated subtotal and total. Off-by-one rounding errors, dropped lines, and inflated totals are flagged at extraction, not at audit.

Coverage Window Check | Eligible

Each date of service is checked against the policy's effective and termination dates. Out-of-coverage services are surfaced before they're scheduled for payment.

Duplicate Detection | Deduplicated

Same provider, same patient, same date of service, same code combinations are detected across bills and across submissions — catching duplicates that span statements humans would have to compare side-by-side.

Continuous learning from your reviewers

Every correction your team makes in the Review experience feeds back into the model. The AI Agent gets sharper with every bill, on your specific intake patterns — so the work routed to humans shrinks over time, automatically.

Reviewer Feedback Loop | Closed-Loop

Every override, correction, and approval in the Review queue becomes a labeled training signal. The next bill of the same shape is more likely to clear straight-through without a human touching it.

Carrier-Specific Tuning | Tailored

The model adapts to the provider mix, bill formats, and exception patterns specific to your book — not a generic average across the industry — so accuracy climbs fastest on the bills you actually see.

Shrinking Manual Queue | Compounding

As the model learns, the volume routed to human review trends down month over month. Specialist time gets redeployed onto medical judgment work instead of repetitive data entry.

 
What It Does

What the FNOL / FROI Setup AI Agent can do

Identifies medical bills the moment they arrive — separates them from narratives, peer reviews, MMI reports, and unrelated correspondence.
Classifies the form type — CMS-1500, UB-04, itemized statement, provider invoice, EOB, or EOR.
Extracts provider data — billing provider, rendering provider, NPI, FEIN, address, and signature.
Captures every charge line — CPT/HCPCS, ICD-10, NDC, modifiers, units, place of service, dates of service, and billed amounts.
Validates drug codes against national databases for clinical coherence.
Validates provider details against third-party data sources.
Reconciles line totals to bill totals.
Matches bills to the right claim and policy.
Flags duplicate billing, re-bills, unbundling, and inconsistent dates.
Routes low-confidence items to human review with X-Ray Mode source tracing.
Pushes clean structured data into bill review platforms and the claims system of record.
Compares billed CPT codes against the treating diagnosis for medical necessity at extraction time.
How it works

An AI layer that sits on top of your existing stack.

Bevaya orchestrates the tools your team already uses. Your stack stays in place. The intelligence layer over it.

01 Sources
Microsoft Outlook
Mailroom / SFTP
Custom API / IPA
02 Bevaya Platform
Bevaya

Bevaya

Intelligence + orchestration layer for insurance workflows

03 Destinations
Systems of record
Guidewire ClaimCenter
Salesforce Industries
Duck Creek Claims
Document management
Alerts
Slack
Microsoft Teams
MORE AI AGENTS FOR CLAIMS

Pair Medical Bill Extraction with the rest of the claims stack.

Underwriting Automation Overview

End-to-end automation across the underwriting lifecycle — from submission intake through quote, bind, and renewal.

Underwriting

Submission Intake

Monitors broker inboxes, classifies submissions, extracts data from ACORDs and supplementals, and populates underwriting systems automatically.

Underwriting

Loss Run Processing

Extracts and normalizes loss data across carriers, identifies trends, and produces structured loss histories ready for underwriting review.

Underwriting

Schedules & SOV Extraction

Reads Statement of Values spreadsheets and property schedules in any format, normalizes the data, and delivers clean structured exposure data.

Underwriting

ACORD Form Extraction

Extracts data from all ACORD forms, validates fields against carrier rules, and pushes clean structured data into underwriting systems.

Underwriting

Policy Renewal Handling

Pulls expiring policy data, refreshes exposures and loss runs, and assembles a complete renewal package for the underwriter.

Underwriting

Policy to Policy Comparison

Compares expiring and renewal policy terms, flags coverage and limit changes, and surfaces material differences for underwriter review.

Underwriting

Claims Automation Overview

End-to-end automation across the claims lifecycle — from FNOL through investigation, settlement, and payment.

Claims

FNOL / FROI Setup

Captures first notice of loss and first report of injury details from email, phone, or portal, structures the data, creates the claim file, and assigns it to the right adjuster.

Claims

Claim to Policy Comparison

Compares loss details against policy terms to surface coverage, exclusions, and obligations before the adjuster makes a call.

Claims

Claim Indexing

Classifies, indexes, and routes claims documents to the right adjuster or team. Handles hundreds of document categories with up to 99% STP.

Claims

Legal Demands Identification & Extraction

Reads demand letters and legal correspondence, extracts allegations, damages, and deadlines, and routes them with full context to the claims team.

Claims

Medical Bill Identification & Extraction

Reads medical bills and provider records, extracts CPT/ICD codes, charges, and dates of service, and links them to the claim for adjuster review.

Claims

Invoice Payment Processing

Processes vendor and provider invoices against claim files, validates against authorized services, and routes for payment approval automatically.

Claims

Claim File Summarization

Reads complex claim files and produces role-specific summaries. Key details, timelines, and action items surfaced for the adjuster.

Claims

Policy Servicing Automation Overview

End-to-end automation across policy servicing — from endorsements and certificates through billing inquiries and audits.

Policy Servicing

Endorsement Processing

Reads endorsement requests, validates against the policy, drafts the change, and routes it for approval and issuance.

Policy Servicing

COI Creation

Generates Certificates of Insurance from policy data, validates additional insured language, and delivers certificates to brokers and insureds automatically.

Policy Servicing

Premium Audit Processing

Classifies audit documents, extracts payroll and classification data, populates systems, and requests missing information from policyholders.

Policy Servicing
Custom AI Agents

Don't see the AI Agent you need?

Bevaya's platform extends to fit your operation. We can build a custom AI Agent for your specific underwriting workflow — trained on Bevaya's insurance-native AI and integrated with your systems.

Resources & insights

From the field and from the lab

Case Study - claims
Research

Page stream segmentation with LLMs

How Bevaya Labs approaches a foundational problem in insurance document AI.

Case Study - claims
Case Study

Workers' comp carrier processes claims 100x faster

How indexing automation delivered 432% ROI in 12 months.

2026.06.02-library-webinar-registration-how-to-establish-clear-ai-ownership-in-your-insurance-organization
Architecture

Inside the Bevaya platform architecture

How specialized models, HITL controls, and integrations come together in production.

FAQ

Medical Bill Extraction FAQ

CMS-1500, UB-04, itemized provider statements, provider invoices, EOBs, EORs, and free-form medical billing correspondence. The AI Agent also identifies and separates non-bill documents — medical narratives, MMI reports, peer reviews, IMEs — so only actual bills enter the bill-review queue.

CPT, ICD-10, HCPCS Levels I and II, NDC, ASA, DRG, modifiers, place of service codes, revenue codes, and units. Drug codes are validated against national databases for clinical coherence — wrong, retired, or diagnosis-incoherent codes are flagged.

InsurGPT™ is trained on real-world claims documents — including hand-completed forms, faxes, photocopies of photocopies, and rotated or skewed scans. Low-confidence extractions route to a reviewer with X-Ray Mode showing exactly where the value came from on the page.

Yes. The model is trained across all three. WC and auto BI buyers usually emphasize medical specials accuracy and leakage; healthcare-line buyers emphasize CMS-1500 volume and ROI per claim. Routing rules are configurable to the line of business.

The AI Agent pushes structured data via API into Mitchell, CompIQ, MedRisk, Coventry, Sedgwick, and most major bill review platforms. If your bill reviewer accepts structured input, the AI Agent feeds it. No rip-and-replace.

The AI Agent flags duplicate billing (same provider, same date of service, same code), suspected re-bills, and patterns suggestive of unbundling. Flagged items route to a reviewer rather than auto-paying — the AI Agent's job is to surface the issue, not to make the payment call.

Weeks, not months. Medical Bill Extraction ships as a pre-configured workflow on the Bevaya Canvas, powered by InsurGPT™ models that are already trained on millions of medical bills. Implementation focuses on connecting your channels, mapping your routing rules, and tuning to your specific bill review program — not building from scratch.

GET STARTED

Ready to design, deploy, and govern your AI workforce?

Bevaya AI Agents can help you triage, analyze, and recommend across underwriting, claims, and policy servicing. Let's connect and show you how it works.