Read the full storyBevaya’s AI agents reduced our claims indexing from 5 days to under an hour. The accuracy was better than our most experienced staff on day one.
AI Agent · Claims
Meet your AI Agent for FNOL / FROI Setup
Every new loss notice and injury report arrives ready to work. Your Bevaya AI Agent identifies the claim, extracts the key facts, checks for duplicates and coverage, opens the file in your system, and lands an AI-written summary on the adjuster's desk — in minutes, not hours.
Trusted by leading P&C carriers, brokers, and TPAs
The operating reality
The facts are in the file.
Finding them takes days.
Complex claims arrive piecemeal, across sources, over months.
Adjusters spend more time reconstructing the story than acting on it.
The facts are scattered
Claim information is scattered across many separate documents, and no single document shows the full story.
Every reassignment starts from zero
A claim that changes hands to a supervisor, attorney, or senior adjuster means another full file review. The work doesn't transfer with the file. The clock keeps running.
Critical details get missed
Late demands, missed deadlines, coverage triggers, subrogation opportunities. The cost of missing one is bigger than the time it would have taken to find it.
How your AI Workforce works
From inbox to system of record
Bevaya AI Agents read the work as it arrives, compare it against your guidelines,
recommend the next step, and act, all inside the systems your team already uses.
TODAY
The intake unlock
What changes when intake stops being the bottleneck.
99% straight-through processing and 246% ROI in just 6 months.
Fortune 500 Carrier Property & Casualty
We evaluated six AI vendors. Bevaya was the only one that understood our underwriting workflows from day one — no six-month education period.
Chief Underwriting Officer Specialty Carrier · $2B+ GDP
The confidence scoring changed everything. Our reviewers know exactly which items need attention and which can go straight through. We trust it.
Director of Operations Workers’ Compensation Insurer · 74 NSP
Cut COI turnaround from 24 hours to minutes and saved millions.
Top-5 Broker National
THE ENGINE INSIDE
Most AI summarizes one document.
InsurGPT™ understands the whole file.
Claims File Summarization is powered by InsurGPT™, Bevaya's mosaic of specialized models trained on 300M+ real insurance documents. Specialized models read each document type — medical bills, demands, ACORDs, policy forms.
Trained on insurance, not the internet
InsurGPT™ isn't a general-purpose model with an insurance prompt taped to the front. It's an ensemble of specialized AI models trained on 300M+ non-public insurance documents — ACORD forms, FROI/SROI, demand letters, police reports, mailroom scans — across dozens of carrier-specific formats.
Domain-Native Corpus | Insurance-only
300M+ non-public insurance documents in the training set — ACORD forms, FROI/SROI, demand letters, police reports, photos, and mailroom scans — not scraped web text dressed up for the industry.
Ensemble of Specialists | Multi-model
Dozens of specialized models, each tuned for a specific document type and extraction task. The right model reads the right artifact — not one generalist guessing at all of them.
Field-Level Confidence | Scored
Every extracted value ships with a calibrated confidence score so you know which fields are safe to auto-process and which deserve a second set of eyes.
Verifiable, not opaque
Black-box outputs don't survive an audit, a regulator, or a coverage dispute. X-Ray Mode shows the source document behind every value the model extracted — page, paragraph, coordinates. Auditable. Defensible. Reviewable in seconds.
X-Ray Mode | Traceable
Click any extracted value and jump straight to the exact page, paragraph, and X/Y coordinates in the source document where it came from — no scrolling through 40-page PDFs to verify.
Audit-Ready Trail | Defensible
Every decision, every extraction, every confidence score is logged with its source. When a regulator, auditor, or opposing counsel asks how a value was derived, the answer is one click away.
Human-in-the-Loop Routing | Reviewable
Confidence below threshold? The field routes to a human reviewer with the source context already attached. Above threshold? Straight-through to the claim system.
Continuously improving
Static models go stale. InsurGPT™ uses federated learning across every customer deployment — performance compounds over time as new document formats, edge cases, and carrier-specific quirks flow back into the ensemble.
Federated Learning | Networked
Every customer deployment contributes to model improvement without exposing private claim data. The network gets smarter together — your data stays yours.
Edge-Case Capture | Compounding
Unusual document formats, malformed forms, carrier-specific quirks — each one seen in production becomes training signal. Accuracy on the long tail goes up every quarter.
Production Feedback Loop | Live
Adjuster corrections in X-Ray Mode feed directly back into model tuning. The model you deploy on day one is not the model you'll be running in month six.
What It Does
What the FNOL / FROI Setup AI Agent can do
How it works
An AI layer that sits on top of your existing stack.
Bevaya orchestrates the tools your team already uses. Your stack stays in place. The intelligence layer over it.
(Outlook)
Bevaya
Intelligence + orchestration layer for insurance workflows
Industries
Claims
Alerts
Alerts
MORE AI AGENTS FOR CLAIMS
FNOL is just the start of the claim lifecycle.
Underwriting Automation Overview
End-to-end automation across the underwriting lifecycle — from submission intake through quote, bind, and renewal.
UnderwritingSubmission Intake
Monitors broker inboxes, classifies submissions, extracts data from ACORDs and supplementals, and populates underwriting systems automatically.
UnderwritingLoss Run Processing
Extracts and normalizes loss data across carriers, identifies trends, and produces structured loss histories ready for underwriting review.
UnderwritingSchedules & SOV Extraction
Reads Statement of Values spreadsheets and property schedules in any format, normalizes the data, and delivers clean structured exposure data.
UnderwritingACORD Form Extraction
Extracts data from all ACORD forms, validates fields against carrier rules, and pushes clean structured data into underwriting systems.
UnderwritingPolicy Renewal Handling
Pulls expiring policy data, refreshes exposures and loss runs, and assembles a complete renewal package for the underwriter.
UnderwritingPolicy to Policy Comparison
Compares expiring and renewal policy terms, flags coverage and limit changes, and surfaces material differences for underwriter review.
UnderwritingClaims Automation Overview
End-to-end automation across the claims lifecycle — from FNOL through investigation, settlement, and payment.
ClaimsFNOL / FROI Setup
Captures first notice of loss and first report of injury details from email, phone, or portal, structures the data, creates the claim file, and assigns it to the right adjuster.
ClaimsClaim to Policy Comparison
Compares loss details against policy terms to surface coverage, exclusions, and obligations before the adjuster makes a call.
ClaimsClaim Indexing
Classifies, indexes, and routes claims documents to the right adjuster or team. Handles hundreds of document categories with up to 99% STP.
ClaimsLegal Demands Identification & Extraction
Reads demand letters and legal correspondence, extracts allegations, damages, and deadlines, and routes them with full context to the claims team.
ClaimsMedical Bill Identification & Extraction
Reads medical bills and provider records, extracts CPT/ICD codes, charges, and dates of service, and links them to the claim for adjuster review.
ClaimsInvoice Payment Processing
Processes vendor and provider invoices against claim files, validates against authorized services, and routes for payment approval automatically.
ClaimsClaim File Summarization
Reads complex claim files and produces role-specific summaries. Key details, timelines, and action items surfaced for the adjuster.
ClaimsPolicy Servicing Automation Overview
End-to-end automation across policy servicing — from endorsements and certificates through billing inquiries and audits.
Policy ServicingEndorsement Processing
Reads endorsement requests, validates against the policy, drafts the change, and routes it for approval and issuance.
Policy ServicingCOI Creation
Generates Certificates of Insurance from policy data, validates additional insured language, and delivers certificates to brokers and insureds automatically.
Policy ServicingPremium Audit Processing
Classifies audit documents, extracts payroll and classification data, populates systems, and requests missing information from policyholders.
Policy ServicingCustom AI Agents
Don't see the AI Agent you need?
Bevaya's platform extends to fit your operation. We can build a custom AI Agent for your specific underwriting workflow — trained on Bevaya's insurance-native AI and integrated with your systems.
Resources & insights
From the field and from the lab

Research
Page stream segmentation with LLMs
How Bevaya Labs approaches a foundational problem in insurance document AI.

Case Study
Workers' comp carrier processes claims 100x faster
How indexing automation delivered 432% ROI in 12 months.

Architecture
Inside the Bevaya platform architecture
How specialized models, HITL controls, and integrations come together in production.
FAQ
Frequently asked questions
Claims Indexing handles every document that lands in the file after a claim is open — classifying, routing, and tying documents to the right claim. FNOL/FROI Setup handles the moment before the claim exists: it identifies that a loss notice has arrived, extracts the key facts, checks for duplicates and coverage, and opens the claim file in the first place. Most carriers deploy Claims Indexing first, then FNOL/FROI Setup — same data, same workflow, extended value across the lifecycle.
Yes. The Agent processes First Reports of Injury for workers' compensation alongside First Notice of Loss for P&C lines. It reads FROI and SROI forms across jurisdictions, extracts injury-specific fields — body part, nature of injury, date of injury, employer details, treating provider — and routes to your workers' comp claims system. EDI submission to state regulators can be triggered from the same workflow.
No. The Agent performs an advisory coverage and eligibility check — confirming the policy is active on the date of loss, surfacing relevant coverages and exclusions, flagging inconsistencies for review. The adjudication decision stays with your adjuster. Every recommendation is traceable to the source document via X-Ray Mode.
Structured forms — ACORD claim forms, FROI/SROI, UB-04, CMS-1500 — and unstructured documents — demand letters, broker emails, mailroom scans, photos of handwritten reports, free-form correspondence. InsurGPT™ adapts to your carrier-specific forms through the platform's continuous learning loop.
Minutes, not hours. From the moment a loss notice arrives in your inbox or portal, the Agent reads it, runs the checks, opens the file, and assigns the adjuster — typically end-to-end in under five minutes for clean submissions and under two minutes of human review for exceptions.
The Agent runs 24/7 and scales without temp labor. When intake volume jumps 5x or 10x overnight, the Agent absorbs the spike — no queue, no SLA breach, no last-minute BPO contracts. Your existing claims team focuses on the higher-stakes early actions on each file.
Inbound: Outlook, online portals, mailrooms, SFTP, custom IPA, any source via API. Outbound: Guidewire ClaimCenter (with dedicated Create/Search/Update Claim nodes), Salesforce, TPA platforms, custom claims systems. No rip-and-replace.
Yes. Every step in every run is logged — actor, action, resource, timestamp — and entries are immutable. Every extracted field carries a confidence score and X-Ray Mode showing where it came from in the source document.
Weeks, not months. FNOL/FROI Setup ships as a pre-configured workflow on the Bevaya Canvas, powered by InsurGPT™ models that are already trained. Implementation focuses on connecting your channels, mapping your routing rules, and tuning to your forms — not building from scratch.
GET STARTED
Ready to design, deploy, and govern your AI workforce?
Bevaya AI Agents can help you triage, analyze, and recommend across underwriting, claims, and policy servicing. Let's connect and show you how it works.












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